Trusted across Australia and NZ's transport, civil and utility fleets.
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Symtech is a New Zealand-based fleet management and telematics provider, now supporting organisations across Australia. For more than 20 years we've helped businesses in demanding environments improve vehicle utilisation, driver safety, asset performance and compliance.
We cover everything you'd expect from a modern telematics platform. Where we go further is asset management: maintenance scheduling, inspections, defect management and compliance record keeping, all in one place.
One source of truth for servicing, inspections, defects and certifications. Audit-ready, always, with less admin and lower operating costs.
Our approach is simple: understand your operation first, then understand your operational requirements, appreciating that every business has specific and sometimes unique needs, then construct and configure the solution to fit.
We build long-term partnerships, not off-the-shelf installs. We'll tailor a solution that gives you real visibility across your fleet, assets and compliance.
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Service and repairs scheduled off real data, not memory. Inspections, defects and odometer readings feed straight into M5, with maintenance tasks assigned to the right people, so nothing slips and every action is on record.
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Drivers complete inspections on their phone before leaving the yard. Issues or incidents can be photographed and are logged instantly, defects tracked through to repair, and every check becomes part of your compliance record.
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See where every vehicle and asset is, live and historically, on one map. Know what's moving, what's sitting idle, and where it's been, without ringing around to find out. Fuel use and spend sit alongside, so the full running cost of every vehicle is visible.
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Road user charging is coming to more Australian fleets, particularly EVs. M5 already manages RUC in New Zealand, so when it lands here, you're ready, not scrambling.
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Bring contractor vehicles into your fleet view for the time they work for you. Shared visibility between companies means contractor safety and maintenance records are retrievable when an audit asks for them.
Start with what you need and add modules as you grow. Tracking, compliance, RUC and maintenance all run on M5 so your data lives in one place.
Services and repairs are triggered by real odometer readings and operating hours, not memory or spreadsheets. Every job is assigned, tracked and recorded, so vehicles stay road ready and every action becomes part of your compliance history.
• Service scheduling by km, hours or date
• Defect logging through to repair
• Maintenance personnel assignment
• Full digital service history per asset
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Drivers complete prestart inspections for their assigned vehicles and associated assets on their phone before leaving the yard. Issues are logged the moment they're found, and missed checks are just as visible as completed ones, so you can prove your safety controls are operating, not just say they are.
• App-based prestart inspections
• Instant defect capture with photos
• Missed and late check reporting
• Audit-ready inspection records
See exactly where your vehicles, plant, and equipment are and what they’re doing, at any moment. M5 gives fleet operations managers a clear view of fleet activity across sites and roads, helping teams coordinate work, respond faster to issues, and keep operations moving.
• Live asset location
• Speed
• Map layers and Geofencing
• Communication and Asset Status
• Odo/ Hours and Trip History
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Certifications, registrations and inspection and repair records kept current in one place, with due dates tracked and overdue items impossible to miss. When an audit or investigation asks for evidence, it's retrievable in minutes, not reconstructed from spreadsheets and filing cabinets.
• Certification and registration tracking with due date alerts
• Overdue, due soon and future status at a glance
• Complete digital records of inspections, defects and repairs
• Supports Chain of Responsibility obligations
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Fuel use and spend* tracked across the whole fleet, matched to vehicles, locations and operators. Spot the thirsty vehicles, flag the fills that don't add up, and see exactly where fuel money goes over a month, a quarter or a year.
• Fuel purchase records matched to vehicle and location
• Assigned operator at time of purchase
• Usage allocation and burn reporting per asset
• Exception flags for fills that don't match vehicle activity
* Availabilty subject to fuel provider intergration
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We start with understanding what you need (and what you don't). We agree what success looks like, and set you up with minimal disruption to your operation.
Before anything is installed, we sit down together to understand your operation and agree what you need to achieve within your business. Outcomes agreed and documented up front.
Our Symtech M5 devices are then fully installed, giving you complete access to the M5 fleet portal and the Guardian prestart app. Your team trained and supported from day one.
Track vehicles, run prestart checks, manage servicing and test the reporting against your actual operation, with support throughout.
We then review the results against the outcomes we agreed upon. Our team don't sign you up then forget about you, we offer real human support from day one.
We don't drop off hardware and disappear. Symtech works alongside your team to configure, deploy and keep improving the platform as your operation changes.
Telematics delivered across utility, infrastructure, construction and field service fleets, with an implementation approach that minimises disruption and gets teams using the system fast.
• Dedicated local support and account management
• Implementation methodology refined over 20+ years
Digital prestart inspections, maintenance visibility and complete audit trails that support Chain of Responsibility obligations and duty-of-care requirements.
• Evidence-based compliance, not box-ticking
• Safety monitoring and risk reduction built in
No one-size-fits-all. The platform is set up around your fleet structure, your workflows and your reporting needs, and scales from a two-vehicle pilot to a national deployment.
• Flexible hardware, software and subscription options
• Your data, owned by you, transparent and accessible
Continuous development driven by customer feedback, with capacity to build bespoke functionality where your operation needs it. EV integration, road user charging and emissions reporting are on the platform roadmap, not afterthoughts.
• Roadmap shaped by customer input
• Supports sustainability and emissions reporting goals
Book a quick call with us. No obligation, just an honest perspective to understand if we're a good fit, from a team that's worked in this field for over 20 years.
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